Processes

We are a pioneer with over 10 years of experience in analysing and developing healthcare and social care service processes. We take proven methods from industry and other service sectors, and adapt them to the specific requirements of health and social services. Our work ranges from improving efficiency of single operating theatres to comprehensive, multi-organisational service processes, together with the analysis, planning and implementation. Measuring efficacy of care and planning value-based operations and procurement models are our core competences.

Project examples

The City of Oulu: Heavy users of social and health care services, 2012-2013

The City of Tampere: home care service integrator ’Kotitori’, 2009-2015

The Hospital District of Helsinki and Uusimaa (HUS): operative profit centre development projects

Terveystalo: logistics analysis

The City of Oulu: Value based procurement model for ambulatory care centre services

Stockholm and Skåne: functional status improvement in client-oriented home care