Megaklinikka Oy: Business plan
The aim of the project was to create a business plan for a clinic offering basic oral care services. The underlying idea was to start a dental clinic with a new type of a service concept, in which process optimisation would lead to shorter waiting times but similar price level as in the public sector. The preparation of the business plan was preceded by economic production analysis. Based on the analysis, an optimal division of labour and appointment policies were created.
The customer was given recommendations related to division of labour, pricing, personnel resourcing and organization of the appointments. Due to process optimisation, the prices for private customers are 30% lower than in the public sector.
The clinic has operated successfully since the autumn of 2010.